How to Delete Your Account
Invoice & Receipt Maker respects your right to data privacy and control over your personal information. We've made the account deletion process simple and straightforward.
Option 1: Delete Account Through the App
- Open the Invoice & Receipt Maker app
- Navigate to "Settings" (tap the menu icon in the top-left corner)
- Scroll down and tap on "Account"
- Select "Delete Account" at the bottom of the screen
- Read the information about account deletion carefully
- Enter your password or authenticate when prompted for security verification
- Confirm deletion by tapping "Delete My Account Permanently"
- Your account and authentication data will be scheduled for deletion
Option 2: Contact Support
If you're unable to access your account or experiencing issues with the in-app deletion process:
- Send an email to [email protected]
- Include the subject line "Invoice & Receipt Maker Account Deletion Request"
- Provide the email address associated with your Google account (if you signed in with Google)
- Our support team will verify your identity and process your deletion request within 7 business days
What Happens When You Delete Your Account
When you delete your account:
- Your Google account connection will be removed from our system
- Your subscription status and authentication data will be permanently deleted
- Your premium subscription will be canceled (if applicable)
- You will lose access to premium features
Important: Your Business Data
CRITICAL INFORMATION ABOUT YOUR BUSINESS DATA:
- All your business data (invoices, receipts, clients, inventory) is stored LOCALLY on your device
- Deleting your account does NOT automatically delete your business data
- Your business data will remain on your device until you uninstall the app
- To completely remove all business data, you must uninstall the Invoice & Receipt Maker app after deleting your account
Data Retention After Account Deletion
- Immediate Deletion: Your account information and authentication data are deleted immediately from active servers
- Server Backups: Complete removal from all backups may take up to 30 days
- Local Device Data: All invoices, receipts, clients, and inventory data stored locally on your device will remain until you uninstall the app
- Legal Requirements: We may retain certain information if required by law or for legitimate business purposes, such as:
- Records of subscription transactions for financial reporting
- Information needed for legal proceedings
- Aggregated, non-identifiable usage statistics
Reinstating a Deleted Account
Once your account is deleted, it cannot be reinstated. If you wish to use Invoice & Receipt Maker again in the future, you'll need to create a new account by signing in with Google again.
Before You Delete - IMPORTANT Steps
We strongly recommend you take these steps BEFORE deleting your account:
1. Export Your Business Data
- Export All Invoices: Go to Invoices > Menu > Export All to save PDF copies of all your invoices
- Export Reports: Go to Analytics > Export to save your business reports and tax summaries to PDF/CSV
- Backup Client Data: Go to Clients > Menu > Export to save your client contact information
- Backup Inventory: Go to Inventory > Menu > Export to save your product/service catalog
2. Cancel Your Subscription (If Applicable)
If you have an active subscription:
- Cancel your subscription through Google Play Store settings BEFORE deleting your account
- This ensures no future charges
- Deleting your account does NOT automatically issue refunds for active subscriptions
- See our Refund Policy for more information
3. Save Important Documents
- Download or email copies of critical invoices and receipts
- Save your company profile information (logo, bank details, GSTIN)
- Take screenshots of important reports or analytics
Complete Data Removal
To completely remove all data from your device:
- Delete your account using Option 1 or Option 2 above
- Export all important business data (invoices, clients, inventory)
- Uninstall the Invoice & Receipt Maker app from your device
- This will permanently delete all locally stored business data
- WARNING: This action cannot be undone. Make sure you have exported everything you need.
Additional Notes
- Deleting your account will not automatically issue refunds for any active subscriptions or purchases
- Invoices and receipts you've shared with clients (via PDF, email, or other methods) will remain accessible to those recipients
- If you've signed in with Google, the connection to your Google account will be removed, but you'll need to manage privacy settings on Google separately
- PDFs you've saved to external storage (Google Drive, device downloads folder) will not be affected by account deletion
Alternatives to Account Deletion
Consider these alternatives before permanently deleting your account:
- Pause Usage: Simply stop using the app without deleting your account - your data remains safe on your device
- Cancel Subscription: If you're concerned about charges, cancel your subscription without deleting your account
- Export and Archive: Export all your data and keep your account for future use
- Clear Some Data: Delete individual invoices, clients, or products instead of everything
For any questions or assistance with account deletion, please contact us at [email protected].