Delete Account
Mobile Repair Shop Manager > How to Delete Your Account

How to Delete Your Account

App name: Mobile Repair Shop Manager
Developer: Binaryscript Private Limited

We're sorry to see you go. Your data sits in two separate places, and each is deleted differently. Work through the steps below in order.

warning Before you start: export anything you need to keep

Your job cards, customer records and intake photographs exist only on your device. We hold no copy and cannot restore them. Once they are gone they are gone permanently — so generate and save the PDF job cards you need before you delete anything.

Step 1: Cancel Your Subscription

Deleting your account does not cancel your subscription, and uninstalling does not either. If you have an active subscription, cancel it first to avoid future charges.

If you pay by PhonePe / UPI AutoPay (India, Android):
  1. Open the UPI app you approved the mandate in (for example PhonePe)
  2. Tap your profile icon
  3. Go to Autopay (Manage Subscriptions / Mandates)
  4. Find the Mobile Repair Shop Manager mandate
  5. Tap Cancel, Stop or Revoke

You can also email [email protected] to request cancellation.

If you pay through Google Play (Android outside India):
  1. Open the Google Play Store app
  2. Tap the profile icon > Payments & subscriptions > Subscriptions
  3. Select Mobile Repair Shop Manager and tap Cancel subscription
If you pay through Apple (iPhone or iPad):
  1. Go to Settings > [your name] > Subscriptions
  2. Select Mobile Repair Shop Manager and tap Cancel Subscription

A one-time lifetime purchase is not a subscription — there is nothing to cancel, and it is not refunded. See our Refund Policy.

Step 2: Delete Your Account In the App
  1. Open Mobile Repair Shop Manager and make sure you are signed in
  2. Go to Settings
  3. Tap Delete account
  4. Confirm when prompted

This signs you out, removes your local session and deletes your Firebase user.

This step does not erase the account record held on our own servers, and it does not delete the job cards on your device. Complete Step 3 and Step 4 as well.

Step 3: Request Erasure of Your Server Account Record

Email us at: [email protected]

Subject: Account Deletion - Mobile Repair Shop Manager

Send it from the address you signed in with, or from any address quoting that email. Include:

  • The email address of the Google or Apple account you signed in with
  • Confirmation that you want your server account record erased

We verify the request and delete the record within 30 days, keeping only what tax and accounting law requires us to keep.

We are also adding an in-app path that performs this server-side deletion directly. Until it ships, the email route above is how the server record is erased.

Step 4: Delete Your Business Data

Your job cards live on your device only. Remove them in whichever way suits you:

Selectively: delete individual job cards inside the App.

Everything at once: clear the App's data in your device settings, or uninstall the App — Settings > Apps > Mobile Repair Shop Manager > Uninstall. Either removes all job cards, photographs, payments and settings permanently.

What Gets Deleted

1. On your device — removed when you clear the App's data or uninstall:

  • Every job card: customer name and phone, device brand, model and IMEI, problem description, repair status, condition checklist and timeline
  • Intake photographs stored in the App's private storage
  • Estimated costs, payments and balances
  • Your shop profile: shop name, phone, address, currency and your own repair terms
  • App settings, onboarding state, job-card count and processed-purchase identifiers
  • Your session tokens and the cached "More Apps" list

2. Your Firebase user — removed by Settings > Delete account:

  • Your Firebase authentication user and your signed-in session

3. Our server account record — erased within 30 days of a verified email request:

  • Your internal account identifier and Firebase UID
  • Your name, email address, country and language
  • Any phone number stored with a payment
  • Your subscription status and entitlement record
Data We May Retain

We may retain certain information after deletion, as described in our Privacy Policy:

  • Payment and subscription records, for as long as tax and accounting law requires, limited to what those obligations need
  • Aggregate and anonymised analytics that do not identify you
  • Crash reports, retained by Firebase Crashlytics for up to 90 days
  • Records required to comply with legal obligations or to resolve disputes
Important Notes
  • Deletion is permanent and there is no backup. Nothing was ever uploaded, so neither you nor we can recover your job cards.
  • Cancel before you delete. A live UPI mandate or store subscription keeps billing even after your account is gone.
  • Subscriptions are not refunded. Deleting your account does not qualify you for a refund — see our Refund Policy.
  • Re-registering: you can sign in again with the same account, but you will start fresh with no job cards and no premium entitlement carried over unless your purchase is still active and restorable through the store.
  • Your Google or Apple account is not affected. To revoke this app's access, visit Google Account > Third-party apps, or on iOS Settings > [your name] > Sign in with Apple.
  • Your customers' data: it was only ever on your device, so clearing local data removes it. We never held it, and there is nothing on our side to erase.
Contact Us

If you have any questions about account deletion or need assistance:

Binaryscript Private Limited
Email: [email protected]
Address: Raipur, Chhattisgarh, India

We will respond to your deletion request within 30 days.