Refund Policy
Mobile Repair Shop Manager > Refund Policy > Last Updated: 12 August 2026

Mobile Repair Shop Manager - Refund Policy

Last Updated: 12 August 2026

Refund Policy Overview

Binaryscript Private Limited maintains a strict no-refund policy for all subscriptions and in-app purchases made through Mobile Repair Shop Manager. All sales are final. By making a purchase, you acknowledge and agree that all payments are non-refundable.

The App is free to download and offers a free tier. Premium is offered as a monthly subscription, a yearly subscription, and a one-time lifetime purchase. How you pay depends on your platform and country: payment is taken either by an app store or, for users in India on Android, directly by Binaryscript Private Limited ("BinaryScript", "we", "us", or "our") over UPI.

Payment Processing

All payments for Mobile Repair Shop Manager are processed through one of the following:

  • PhonePe / UPI AutoPay — for users in India on Android. You approve the mandate inside your own UPI app; these payments are collected directly by BinaryScript and your entitlement is verified against our servers.
  • Google Play Billing — for Android purchases outside India
  • Apple App Store — for all purchases on iPhone and iPad, including in India

We never receive or store your card number, bank account, UPI PIN or UPI ID. All transactions are final once payment is successfully completed.

No Refund Policy

BinaryScript does not offer refunds for any payments made for Mobile Repair Shop Manager subscriptions or in-app purchases. This is a strict policy with no exceptions.

PhonePe / UPI AutoPay (India, Android)

Payments made through PhonePe are collected directly by BinaryScript and are non-refundable. We do not process refunds for completed UPI transactions or for UPI AutoPay debits, including partially used billing periods. Revoking the mandate stops future debits only.

Google Play Store (Android outside India)

BinaryScript does not issue refunds for Google Play purchases. Google Play operates its own refund policy, independent of BinaryScript:

  • Google Play may offer refunds within 48 hours of purchase at their discretion
  • To request a refund from Google, visit Google Play Order History
  • Google makes all final decisions regarding refunds for Google Play purchases
  • Any refund granted by Google is at Google's sole discretion and is not provided by BinaryScript
Apple App Store (iPhone and iPad)

BinaryScript does not issue refunds for App Store purchases. All App Store refund requests must be submitted to Apple:

  • Visit reportaproblem.apple.com, or see Apple's refund guide
  • Sign in with your Apple ID, find the purchase and report a problem
  • Apple reviews each request individually, and any refund granted is at Apple's sole discretion
Try Before You Buy

The App has a free tier: non-premium users can create a limited number of job cards (currently five) and use the App's core workflow before paying anything. Reaching that limit does not delete or lock what you have already created. We strongly encourage you to work through the free tier — create a job card, attach photos, generate a PDF, send a WhatsApp update — and confirm the App suits your shop before you subscribe.

Free Trial (Where Offered)
  • Where a free or reduced-price trial is offered, it is available once per account
  • Unless you cancel before the trial ends, it converts automatically to a paid subscription at the price shown when you started it
  • Cancel at least 24 hours before the trial ends to avoid being charged
  • Charges for converted trials are non-refundable
Subscription Cancellations

You may cancel at any time. Cancelling stops future billing; it does not refund payments already made. Access continues until the end of the current billing period.

PhonePe / UPI AutoPay (India, Android):
  1. Open the UPI app you approved the mandate in (for example PhonePe)
  2. Tap your profile icon
  3. Go to Autopay (Manage Subscriptions / Mandates)
  4. Find the Mobile Repair Shop Manager mandate
  5. Tap Cancel, Stop or Revoke to end the recurring AutoPay

You can also email [email protected] with your registered account email to request cancellation.

Google Play (Android outside India):
  1. Open the Google Play Store app
  2. Tap the profile icon > Payments & subscriptions > Subscriptions
  3. Select Mobile Repair Shop Manager
  4. Tap Cancel subscription, at least 24 hours before the period ends
Apple App Store (iPhone and iPad):
  1. Go to Settings > [your name] > Subscriptions
  2. Select Mobile Repair Shop Manager
  3. Tap Cancel Subscription, at least 24 hours before the period ends

Important notes about cancellations:

  • Cancelling a subscription stops automatic renewal only
  • You keep premium access until the end of your current billing period
  • Payments made prior to cancellation are non-refundable
  • No refunds are provided for partial use or early termination
  • Uninstalling the App does not cancel your subscription or your UPI AutoPay mandate — cancel it using the steps above
  • Deleting your account does not cancel your subscription either. See How to Delete Your Account.
  • If a renewal payment fails or a mandate is revoked, premium access ends and the App reverts to the free tier. Your existing job cards remain on your device and remain readable.
All Purchases Are Non-Refundable

All purchases made through Mobile Repair Shop Manager are final and non-refundable. This includes, but is not limited to:

  • Monthly subscriptions
  • Yearly subscriptions
  • The one-time lifetime purchase
  • Any other in-app purchases
  • Subscription renewals (automatic or manual), including UPI AutoPay debits
  • Purchases where you have already used premium features
  • Charges incurred due to failure to cancel before the trial or renewal date

About the lifetime purchase: it grants premium access for as long as we operate the App on the platform you bought it on. It is not a guarantee that the App will exist forever, and it does not cover features we may in future offer as a separately priced product. It is non-refundable on the same terms as any other purchase.

Known Limitations Are Not Grounds for a Refund

As disclosed in Sections 4, 6 and 9 of our Terms of Service, and before any purchase:

  • There is no backup and no recovery. Your job cards live only on your device. If the device is lost, reset or the App's data is cleared, that data is gone permanently and we cannot restore it. You are responsible for backing up your device and exporting or printing records you need to keep.
  • We do not warrant that calculations, balances or totals displayed are correct; you are responsible for checking the figures you rely on.
  • The App does not produce a tax invoice and makes no claim to regulatory compliance in any jurisdiction. The default repair terms are a starting point, not legal advice.
  • We may add, change or remove features at any time.
  • We do not warrant the availability or behaviour of Google Play, Apple, PhonePe, any UPI app or WhatsApp. A failure in any of them is outside our control.

These are known characteristics of the App, disclosed before purchase, and are not grounds for a refund.

Consumer Protection Laws

Nothing in this policy limits any rights you may have under applicable mandatory consumer-protection laws in your jurisdiction. If you are an Indian consumer, your non-waivable rights under the Consumer Protection Act, 2019 remain in force. Where any law requires us to offer refunds in specific circumstances, we will comply with those legal obligations.

Technical Support

If you experience technical issues with Mobile Repair Shop Manager — the paywall not loading, a PDF failing to generate, a scan not resolving, or a payment that was debited but did not unlock premium — please contact us at [email protected]. Please include your device model, operating system version and App version. Our team will make every effort to resolve the problem, including restoring an entitlement that was paid for but not applied to your account. Technical issues do not otherwise entitle users to a refund from BinaryScript.

Fraudulent Purchases and Chargebacks

If you believe a purchase was made without your authorization:

  • PhonePe / UPI: contact us immediately at [email protected] with your order or transaction reference to report the unauthorized charge
  • Google Play or Apple: contact the relevant store's support to report unauthorized charges
  • Secure your account and your UPI, Google or Apple account, and enable two-factor authentication where available

Unjustified chargebacks may result in immediate account suspension and permanent loss of access to premium features. Please contact us or your app store before initiating a chargeback with your bank or payment provider.

Fair Usage Policy

We reserve the right to:

  • Investigate suspicious purchase or refund patterns
  • Suspend or terminate accounts engaged in payment fraud or abuse of the subscription system
  • Limit future purchases for users with excessive refund requests through app stores
  • Take appropriate action against accounts that exploit our policies
Changes to This Refund Policy

We may update this Refund Policy from time to time. We will notify you of any changes by posting the updated policy on this page and updating the "Last Updated" date.

Contact Information

If you have questions about this Refund Policy, please contact us at:

Binaryscript Private Limited
Email: [email protected]
Subject: Mobile Repair Shop Manager - Refund Policy Inquiry
Address: Raipur, Chhattisgarh, India

When contacting us about a payment, please include:

  • Your order or transaction reference
  • The payment method used (PhonePe UPI, Google Play, or Apple)
  • The email address you signed in with
  • A description of your query
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