Refund Policy
WA Transcriber > Refund Policy > Last Updated: 20 August 2026

WA Transcriber - Refund Policy

Last Updated: 20 August 2026

Refund Policy Overview

Binaryscript Private Limited maintains a strict no-refund policy for all subscriptions and in-app purchases made through WA Transcriber. All sales are final. By making a purchase, you acknowledge and agree that all payments are non-refundable.

The App is free to download and includes a free allowance of transcriptions. Beyond that, transcription requires a purchase. Every purchase is processed by Google Play — Binaryscript Private Limited ("BinaryScript", "we", "us", or "our") never receives your payment and cannot issue a refund for it.

Payment Processing

WA Transcriber is distributed on Google Play and sells three products:

  • Monthly subscription — renews automatically until cancelled
  • Yearly subscription — renews automatically until cancelled
  • Lifetime — a one-time purchase, not a subscription

All three are billed by Google Play Billing. Prices are shown in the App in your local currency before you buy. We never see your card details or billing address; the App receives only whether you hold an active purchase, which product it is, and an opaque purchase token. We keep no server-side record of your purchase.

No Refund Policy

BinaryScript does not offer refunds for any payment made for WA Transcriber. This is a strict policy with no exceptions.

Google Play operates its own refund policy, independent of BinaryScript:

  • Google Play may offer refunds within 48 hours of purchase at their discretion
  • To request a refund from Google, visit Google Play Order History
  • Google makes all final decisions regarding refunds for Google Play purchases
  • Any refund granted by Google is at Google's sole discretion and is not provided by BinaryScript

We will raise a request with Google on your behalf if you write to [email protected] with your order number. That is the most we can do — the decision is Google's alone.

Try Before You Buy

The App gives you a free allowance of transcriptions — five at the time of writing — before any payment is required. That allowance exists so you can test the thing that actually matters: whether the speech recognition is accurate enough on your voice notes, in your language, with your accent and recording quality. Use it before you buy. A credit is spent only on a successful transcription, so failed decodes and empty results cost you nothing.

Free Trial (Where Offered)
  • Where a free trial is offered on a subscription, it converts into a paid subscription unless cancelled before it ends, in accordance with Google Play's terms
  • Cancel at least 24 hours before the trial ends to avoid being charged
  • Charges for converted trials are non-refundable
Subscription Cancellations

You may cancel at any time through Google Play. Cancelling stops future billing; it does not refund payments already made, and you keep paid features until the end of the current billing period.

  1. Open the Google Play Store app on your Android device
  2. Tap the profile icon > Payments & subscriptions > Subscriptions
  3. Select WA Transcriber
  4. Tap Cancel subscription, at least 24 hours before the period ends

Important notes about cancellations:

  • Cancelling a subscription stops automatic renewal only
  • Payments made prior to cancellation are non-refundable
  • No refunds are provided for partial use or early termination
  • Uninstalling the App does not cancel a subscription — cancel it using the steps above
  • The lifetime product is a one-time purchase, not a subscription: there is nothing to cancel, and it is not refunded
  • You can resubscribe at any time after cancelling
All Purchases Are Non-Refundable

All purchases made through WA Transcriber are final and non-refundable. This includes, but is not limited to:

  • Monthly subscriptions
  • Yearly subscriptions
  • The one-time lifetime purchase
  • Subscription renewals, automatic or manual
  • Purchases where you have already transcribed audio using paid features
  • Charges incurred due to failure to cancel before the trial or renewal date
Transcription Accuracy Is Not Grounds for a Refund

This is the most important thing on this page. As stated in Section 2 of our Terms of Service, and before any purchase:

  • Automatic speech recognition is imperfect and always will be. Accuracy varies with recording quality, background noise, accent, language, vocabulary and which speech model you selected. The App will sometimes mis-transcribe words, omit them, or produce text that reads plausibly but is wrong.
  • A smaller speech model is faster and less accurate than a larger one. Choosing the smaller model and finding it less accurate is expected behaviour, not a defect.
  • Transcription speed depends on your device's processor. Older and lower-end phones are slower, sometimes considerably.
  • Speech models are downloaded from a third-party host whose availability we do not guarantee.
  • We may change, suspend or discontinue any part of the App, and may require an update before it will continue to function.

The free allowance exists precisely so you can judge accuracy on your own audio before paying. Dissatisfaction with transcription quality after purchase is not grounds for a refund from BinaryScript.

Consumer Protection Laws

Nothing in this policy limits any rights you may have under applicable mandatory consumer-protection laws in your jurisdiction. If you are an Indian consumer, your non-waivable rights under the Consumer Protection Act, 2019 remain in force. Where any law requires us to offer refunds in specific circumstances, we will comply with those legal obligations.

Technical Support

If you experience technical issues with WA Transcriber — the model failing to download, a share not opening the App, a crash during transcription, or a purchase that was charged but did not unlock paid features — please contact us at [email protected]. Please include your device model, Android version and App version. Our team will make every effort to resolve the problem, including helping restore a purchase that Google Play has recorded but the App has not applied. Technical issues do not otherwise entitle users to a refund from BinaryScript.

Entitlement Checks

The App verifies your purchase with Google Play periodically. If Google Play reports that a purchase is no longer active — because it expired, was cancelled, was refunded or was charged back — paid features stop. If Google Play cannot be reached, your purchase keeps working for a grace period before the App falls back to the free tier. A refund granted by Google therefore ends your access, as you would expect.

Fraudulent Purchases and Chargebacks

If you believe a purchase was made without your authorization, contact Google Play support immediately to report the unauthorized charge, and secure your Google account by changing your password and enabling two-factor authentication.

Unjustified chargebacks may result in permanent loss of access to paid features. Please contact us or Google Play before initiating a chargeback with your bank.

Fair Usage Policy

We reserve the right to:

  • Investigate suspicious purchase or refund patterns
  • Suspend or terminate access for users engaged in payment fraud or abuse
  • Limit future purchases for users with excessive refund requests through Google Play
  • Take appropriate action against users who exploit refund policies
Changes to This Refund Policy

We may update this Refund Policy from time to time. We will notify you of any changes by posting the updated policy on this page and updating the "Last Updated" date.

Contact Information

If you have questions about this Refund Policy, please contact us at:

Binaryscript Private Limited
Email: [email protected]
Subject: WA Transcriber - Refund Policy Inquiry
Address: Raipur, Chhattisgarh, India

When contacting us about a payment, please include your Google Play order number, the product you bought, and a description of your query.

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