Privacy Policy

ListDial - Bulk Calls

Last Updated: August 5, 2026

ListDial ("we", "our", or "us") is operated by Binaryscript Private Limited. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application.

1. Introduction

ListDial is a productivity app designed for telecallers to manage their calling lists efficiently.

We are specific about the limits of that promise. We DO send a small amount of account, diagnostic, and aggregate usage information to our servers, which is described in full in Sections 2 and 4. Aggregate usage means counts and totals (for example, "142 calls made"), never the identity of anyone you called.

2. Information We Collect

2.1 Account Information (When You Sign In)

Sign-in requirements differ by region (see Section 7):

• Email address
• Display name
• Google/Firebase account identifier

Used solely for authentication, subscription entitlement, and account management.

2.2 Device and Diagnostic Information

• Device identifier used for session management
• Device model, Android version, app version
• Country and language, based on device and store settings
• Push notification token (Firebase Cloud Messaging)

2.3 Usage and Analytics Information

We collect app usage analytics to understand how the app is used and to measure the performance of our advertising:

• Screen views, feature usage, and in-app funnel events
• Aggregate calling statistics: total number of calls, total calling time, counts of outcomes by category, and campaign totals
• Your in-app settings (for example auto-dial interval and which disposition options you have enabled), so your setup can be restored
• Subscription and purchase events
• Crash reports and performance traces

2.4 Payment Information

• We store your subscription status and the order or transaction reference for your purchase
• We never receive or store your card numbers, UPI PIN, bank credentials, or similar payment credentials. These are handled entirely by PhonePe or Google Play (see Section 7)

2.5 Information Stored ONLY on Your Device

The following is stored locally and is NEVER uploaded to our servers:

• Contacts imported from Excel/CSV files, or from your phone's contact list
• Names, phone numbers, email addresses, companies, and any additional columns you import
• Call outcomes, dispositions, notes, and lead stages
• Voice notes you record (stored in the app's private storage)
• Your interaction history, campaigns, tasks, tags, and message templates
• Message content detected by the optional reply-detection feature
• The Excel/CSV files you import or export

3. Device Permissions and Why We Need Them

3.1 Phone and Calls (CALL_PHONE, READ_PHONE_STATE)

To place calls from your list and to detect when a call starts and ends, so the app can record call duration and prompt you for an outcome.

3.2 Call Log (READ_CALL_LOG)

3.3 Contacts (READ_CONTACTS)

Optional. Only used if you choose to import contacts from your phonebook instead of a file. Imported contacts remain on your device.

3.4 Notification Access (Reply Detection) — Optional

If you enable Reply Detection, ListDial reads notifications from messaging apps (such as WhatsApp and SMS apps) to detect when someone you contacted has replied.

3.5 Display Over Other Apps (SYSTEM_ALERT_WINDOW)

To show the Caller ID popup during incoming calls and the outcome popup after a call ends, since the app is in the background while you are on a call.

3.6 Microphone (RECORD_AUDIO) — Optional

Only used when you deliberately record a voice note against a contact. Recordings are saved in the app's private storage on your device and are never uploaded.

3.7 Notifications, Background Service, and Start on Boot

To keep call tracking reliable while the app is in the background, show reminders for follow-ups and callbacks, and restore call monitoring after your device restarts.

3.8 Location

ListDial does NOT request or collect your location.

4. How We Use Your Information

We use collected information for:

• Authentication and maintaining your session
• Verifying and restoring your subscription entitlement
• Restoring your app settings and preferences
• Diagnosing crashes and improving performance and reliability
• Understanding aggregate feature usage to improve the product
• Measuring the effectiveness of our advertising campaigns
• Sending service and reminder notifications
• Responding to your support requests

5. Third-Party Services

5.1 Google Sign-In and Firebase Authentication

Used for authentication where sign-in applies. Google's Privacy Policy: https://policies.google.com/privacy

5.2 Google Firebase (Firestore, Analytics, Crashlytics, Performance, Cloud Messaging, Remote Config)

Used for account data, aggregate usage statistics, analytics, crash reporting, performance monitoring, push notifications, and feature configuration. Firebase Privacy Policy: https://firebase.google.com/support/privacy

5.3 Meta (Facebook) SDK

We use the Meta SDK to measure app installs and in-app events attributable to our advertising campaigns. It receives app events and device/advertising identifiers. It does NOT receive your calling list data. Meta Privacy Policy: https://www.facebook.com/privacy/policy

5.4 Google Play Billing

Processes subscription payments for users outside India. Google handles all payment processing; we receive only the purchase token and entitlement status.

5.5 PhonePe

Processes UPI subscription payments for users in India. PhonePe handles all payment credentials; we receive only the order and transaction reference and the resulting entitlement status. PhonePe Privacy Policy: https://www.phonepe.com/privacy-policy/

6. Data Storage and Security

6.1 Server-Side Data (Minimal)

• Authentication tokens
• Basic profile information (email, name, account identifier)
• Device identifier, device information, country, language
• Push notification token
• Subscription status and payment references
• Aggregate usage counters and app settings
• Analytics, crash, and performance data

6.2 Device-Side Data (Your Phone)

All of your calling and CRM data, as listed in Section 2.5.

6.3 Security Measures

• All server communications use HTTPS encryption
• Authentication tokens are stored using Android's secure storage
• Local data is protected by Android's application sandbox
• Contact details, notes, and message content are not written to our logs or transmitted to our servers

No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Subscriptions, Payments, and Regional Differences

ListDial requires an active subscription. How you sign in and pay depends on your region, which is determined by your Google Play account country.

7.1 India

• Google Sign-In is required
• Subscriptions are purchased via PhonePe / UPI
• Your subscription entitlement is verified against our servers
• Free trials are not offered on this payment method

7.2 Outside India

• No sign-in or account is required
• Subscriptions are purchased through Google Play Billing and verified on your device
• Where Google Play offers an introductory or free-trial period on the subscription, the terms shown at purchase in Google Play apply
• Because no account is created, we hold no server-side profile for you. Analytics, crash, and performance data described in Section 2.3 is still collected

7.3 Existing Google Play Subscribers

Users who purchased through Google Play before India moved to PhonePe keep their existing Google Play entitlement, with no need to sign in or purchase again.

See also our Refund Policy.

8. Your Rights and Choices

8.1 Access and Control

You can:

• View your profile information in the app
• Export your calling data to Excel/CSV at any time
• Delete individual contacts, campaigns, and records inside the app
• Clear all local data from within the app, or by uninstalling it
• Turn off optional features (Reply Detection, Caller ID, voice notes, overlays) at any time in Settings or system settings

8.2 Account Deletion

• Clearing the app's data in Settings, or uninstalling the app, removes all local data permanently
• To delete your server-side account data, contact [email protected]. We will action the request within 30 days

Step-by-step instructions: How to Delete Your Account.

8.3 Opt-Out

• Cancel your subscription through Google Play or by contacting us, depending on your payment method
• Revoke any permission at any time through Android Settings. Features depending on that permission will stop working

9. Data Retention

9.1 Server-Side Data

• Retained while your account is active
• Deleted within 30 days of a verified account deletion request
• Aggregate and anonymised analytics may be retained for statistical purposes

9.2 Device-Side Data

• Retained until you delete it or uninstall the app
• You have full control over your local data

10. Children's Privacy

ListDial is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. International Data Transfers

Your account and diagnostic data may be processed on servers located outside your country, including by Google and Meta. We ensure appropriate safeguards are in place for any international transfers.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through:

• In-app notifications
• Email (if you've provided one)
• Updated "Last Updated" date at the top of this policy

13. Contact Us

If you have questions about this Privacy Policy or our data practices:

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Summary

Your calling data stays on your device. Always.